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FAQ
Which operating systems are supported?
Windows 10+, macOS 10.15+, iOS 14+, Android 8+, and major browsers for Web.
Is the SDK free?
SDK download is free. Billing is usage-based. Free trial credits available upon request.
How do I get technical support?
After downloading the SDK, you get dedicated support including docs, sample code, and 1-on-1 engineer guidance.
Changelog
VISMed 4.1.02026-05-10
Experience & UI Improvements
- New video conference layout: Clean, intuitive interface inspired by mainstream platforms.
- Consultation toolbar redesign: Common actions promoted to the primary toolbar for faster access.
New Features & Business Logic
- New imaging diagnosis module: The previous entry point is hidden; the new feature requires re-activation.
- Call records (mobile): Added missed-call history with one-tap join for records within the last 5 minutes.
- AI auto-fill: In inter-hospital collaboration, AI recognizes attachments on new cases and fills in fields automatically.
Android-Specific Adaptations
- Hardware control: Remote PTZ camera control and USB remote control now supported.
- Device support: Added support for the Huawei tri-fold smartphone.